There has been challenges to overcome COVID-19’s impact on financial services organizations and their employees. Workers are wanting to continue...

Like Millennials before them, Gen Z is driving change for financial and banking technology. As younger generations are more tech-savvy,...

Creating a Single Customer View allows financial institutions to make calculated, smarter decisions on how to analyze, target, and engage...

Chatbots offer customers unparalleled convenience offering real-time support, 24-7 guidance, and the ability to interact no matter where they are....

Communication is changing. Customers no longer walk to their corner bank or call their long-time teller for information on their...

Digital banking is no longer seen as cutting-edge technology but as an expected service. Many banks have adopted digital technology...

This week in fintech news, there have been some interesting developments surrounding digital technology. From over 50 banks supporting the...

The digital age is upon us with almost everything available via an app with limited human interaction. Financial institutions are...

In the past year, virtual assistants like the Amazon Alexa have become extremely popular. From ordering groceries to setting appointments...

EBADay, a yearly conference held by the Euro Banking Association and Finextra, offers financial institutions the opportunity to explore digital...