Industry leaders from retail banks and the financial services sector learned a lot this year in regard to harnessing the power of data. In one of the last few months ...

The digital era has brought many opportunities to the insurance industry, but also many challenges  including the need to keep up with ever-changing customer expectations. Market trends show that in ...

A simple but significant concept that’s critical in the financial industry is knowledge fabric, otherwise known as a series of knowledge graphs strung together to surface business insights. Simply stated, ...

As it has in numerous industries, data and technology are forcing change in insurance and financial services. And, artificial intelligence, machine learning and other emerging technologies are accelerating that change. ...

Anti-money laundering (AML) initiatives are essential for any banking institution for prevention and protection. Unfortunately, with so many transactions and regulations it can be hard to instill initiatives that monitor ...

Location data is a driving force in the insurance industry touching almost all areas of business. And because location intelligence data is more available now than ever -- thanks to ...

Today’s world is largely digitally-driven – and it’s no different for insurance. Insurers are embracing innovative technologies such as cloud computing, artificial intelligence, and machine learning to offer customers a ...

In a competitive market, insurers can struggle to stand out from the crowd. By embracing customer experience and the customer journey, insurers can engage potential and existing customers, separating themselves ...

Technologies including machine learning, artificial intelligence, and robotic process automation, are transforming how insurance companies operate. These technologies are providing insurers with a better understanding of risk, reduced costs, and ...

With shrinking attention spans and the need for entertaining content, today’s customers are more difficult than ever to engage.  For insurance companies, engaging customers can be exceptionally difficult – content ...